See what’s on.
Know what’s next.
The electronic programme guide brings available channel schedules into your compatible player.
What the EPG shows
The EPG can show current and upcoming programmes, timings and descriptions. Information depends on the channel and guide source. Some channels may have incomplete listings.
Load and refresh the guide
Use the player’s EPG or guide refresh option after account setup. Give the app time to download listings. Check that your device’s date, time and time zone are correct.
If listings are missing
Check another channel to see whether the issue is isolated. Refresh the guide and restart the player. Avoid changing guide URLs unless support confirms the correct configuration.
If programme times look wrong
Check the device time zone and any guide offset setting in your player. Send support the channel, displayed programme and expected local time if the schedule still appears incorrect.
EPG and catch-up are different
A programme guide does not automatically mean that replay or catch-up is available. Features depend on the channel, source and account. Ask support to confirm any specific replay requirement before ordering.
Your screen. Your plan.
Let’s get you connected.
Tell us what you watch and which device you use. We’ll help with the rest.